This dashboard provides real-time tracking of service interruptions, translating downtime seconds into actionable business intelligence and immediate financial impact.

1. The Error Budget & SLAs

• Target SLA: By defining a target SLA (e.g., 99.9%), the tool calculates your annual "budget" for unreliability.
• Budget Consumption: The highlighted progress bar shows exactly how much of your annual safety net is being burned by the current incident in real-time.

2. Calculating Financial Impact

• Lost Revenue: For consumer-facing services, this tracks the immediate cessation of sales modified by Uptime Dependency.
• Productivity (Workforce): Wages paid to blocked employees, modified by Utilization Blocked.

3. The "Refocusing Tax"

Automatically adds an additional 23 minutes of lost productivity for every hour of downtime to account for the psychological friction and time it takes for an employee to regain their focus.